WEBSITE POLICIES

SHIPPING AND RETURNS

DOMESTIC SHIPPING

DOMESTIC SHIPPING ARE HELD ON MONDAYS AND FRIDAYS. PLEASE INFORM US IF YOU’D LIKE AN EARLIER DELIVERY. YOU WILL RECEIVE AN SMS MESSAGE CONTAINING YOUR TRACKING NUMBER ONCE YOUR PACKAGE HAS BEEN SHIPPED FROM OUR STORE, APPROX. 1-3 BUSINESS DAYS FROM ORDER DATE. ALL DOMESTIC SHIPMENTS ARE FREE OF CHARGE WITH YOUR PURCHASE.

INTERNATIONAL SHIPPING

INTERNATIONAL ON WEDNESDAYS AND THURSDAYS. WE SEND ALL OF OUR INTERNATIONAL ORDERS WITH TNT. THERE MAY BE LOCAL TAXES AND IMPORT DUTIES FOR YOUR ORDER DEPENDING ON THE DESTINATION, ONCE YOUR PACKAGE SUBMITTED TO TNT YOU WILL BE INFORMED VIA E-MAIL ABOUT TAXES AND IMPORT DUTIES. YOU MAY BE REQUIRED TO PAY THEM TO THE COURIER AT DELIVERY OR VIA BANK TRANSFER. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR MORE INFORMATION ON THAT SUBJECT. YOU WILL RECEIVE AN EMAIL CONTAINING YOUR TRACKING NUMBER ONCE YOUR PACKAGE HAS BEEN SHIPPED APPROX. 1-3 BUSINESS DAYS FROM ORDER DATE. ALL INTERNATIONAL SHIPPING ARE CHARGED WITH FLAT RATE OF 80TL.

IMPORTANT

ESNAF CLUB IS NOT RESPONSIBLE FOR ANY ACTIONS TAKEN BY CUSTOMS DURING DELIVERY, BUYER IS RESPONSIBLE FOR ANY CUSTOMS CHARGES THAT MAY BE APPLIED TO THE PACKAGE. SHOULD YOU REFUSE YOUR ORDER AT THE TIME OF ARRIVAL OR SHOULD YOU REFUSE TO PAY THE CUSTOMS FEES WHEN YOUR ORDER ARRIVES, THE SHIPMENT WILL BE RETURNED TO THE VENDOR AND WE WILL BE CHARGED THE CUSTOMS FEES PLUS RETURN SHIPPING COSTS, IN THE CASE A BUYER DID NOT CLAIM THE PACKAGE WE DO NOT SEND REPLACEMENTS.

RETURN POLICY

ALL SALES ARE FINAL AND WE DO NOT ACCEPT RETURNS. HOWEVER IN THE CASE OF AN ISSUE OR COMPLAINY PLEASE CONTACT OYA.TEKBULUT@GMAIL.COM.

LEGAL TERMS AND PRIVACY

LEGAL TERMS

WELCOME TO OUR WEB SITE ("WWW.ESNAF.CLUB"). THE ACCESS TO AND USE OF THIS WEB SITE AS WELL AS THE PURCHASE OF PRODUCTS ON THE SITE ARE BASED ON THE ASSUMPTION THAT THESE GENERAL LEGAL TERMS AND CONDITIONS OF USE HAVE BEEN READ, UNDERSTOOD, AND ACCEPTED BY YOU. ACCESS TO THE WEBSITE AND USE OF ITS CONTENT SHALL BE SUBJECT TO THE TERMS SET OUT BELOW. THE WEBSITE MAY CONTAIN LINKS TO OTHER WEBSITES. AS ESNAF CLUB IS NOT IN A POSITION TO CONTROL THESE WEBSITES, WE MAY NOT BE HELD LIABLE FOR MAKING THESE WEBSITES AVAILABLE, AND SHALL NOT BEAR ANY LIABILITY FOR THE CONTENT, ADVERTISEMENTS, PRODUCTS, SERVICES OR ANYTHING ELSE AVAILABLE ON OR FROM THESE WEBSITES. THE WEBSITE AND ANY SOFTWARE REQUIRED FOR ITS USE MAY CONTAIN CONFIDENTIAL INFORMATION OR INFORMATION PROTECTED BY INTELLECTUAL PROPERTY RIGHTS IN FORCE, OR BY ANY OTHER LAW. THEREFORE, UNLESS OTHERWISE STATED, INTELLECTUAL PROPERTY RIGHTS CONCERNING DOCUMENTS INCLUDED ON THE WEBSITE AND ANY ITEM CREATED FOR THIS WEBSITE ARE THE SOLE PROPERTY OF ESNAF CLUB. WE DO NOT GRANT ANY LICENCE OR ANY RIGHT OTHER THAN THE RIGHT TO CONSULT THE WEBSITE. IN PARTICULAR, TRADEMARKS AND OTHER INTELLECTUAL PROPERTY RIGHTS MENTIONED ON THE WEBSITE ARE THE PROPERTY OF ESNAF CLUB. ALL CONTENT INCLUDED, WITHOUT LIMITATION, WORKS, IMAGES, PICTURES, DIALOGUES, MUSIC, SOUNDS, VIDEOS, DOCUMENTS, DRAWINGS, FIGURES, LOGOS, MENUS, WEB PAGES, GRAPHICS, COLORS, SCHEMES, TOOLS, FONTS, DESIGNS, DIAGRAMS, LAYOUTS, METHODS, PROCESSES, FUNCTIONS, AND SOFTWARE (COLLECTIVELY, “CONTENT”), IS THE PROPERTY OF ESNAF CLUB OR PROVIDER AND IS PROTECTED BY NATIONAL AND INTERNATIONAL COPYRIGHT AND OTHER INTELLECTUAL PROPERTY LAWS. YOU MAY NOT REPRODUCE, PUBLISH, DISTRIBUTE, DISPLAY, MODIFY, CREATE DERIVATIVE WORK FROM, OR EXPLOIT IN ANY WAY, IN WHOLE OR IN PART, THE CONTENT WITHOUT THE PRIOR EXPRESS WRITTEN CONSENT OF ESNAF CLUB AND PROVIDER AS THE CASE MAY BE. YOU MAY NOT CHARGE ANYONE FOR USE OF THE MATERIAL. YOU MAY NOT MODIFY THE MATERIAL IN ANY WAY, WITHOUT THE PRIOR WRITTEN PERMISSION OF THE COPYRIGHT OWNER.

THIS PRIVACY POLICY APPLIES WHEN YOU VISIT THE ESNAF CLUB WEBSITE WITHOUT PURCHASING ANY PRODUCT, WHEN YOU REGISTER ON THE WEBSITE AND WHEN YOU PURCHASE PRODUCTS. BY USING THIS SITE, YOU ACCEPT THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT WANT TO ACCEPT THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE. ESNAF CLUB COLLECTS PERSONAL DATA WHEN YOU REGISTER YOUR INFORMATION OR USE THE ONLINE STORE. WE ALSO USE “COOKIES“ AND TRACK IP ADDRESSES TO RENDER THE E-COMMERCE SERVICES AND THE SALE OF PRODUCTS SO WE CAN IMPROVE OUR SERVICES, OR TO COMMUNICATE WITH YOU ABOUT YOUR ORDER IF YOU HAVE PLACED AN ONLINE ORDER. IN ADDITION, WE MAY USE INFORMATION ABOUT YOUR PRODUCT INTERESTS AND PURCHASES FROM US TO HELP US IMPROVE OUR SITE DESIGN AND YOUR ONLINE SHOPPING EXPERIENCES. ESNAF CLUB RECOGNIZES THE IMPORTANCE OF THE PRIVACY OF PERSONAL AND FINANCIAL INFORMATION. THIS PRIVACY POLICY APPLIES TO ALL PROTECTED PERSONAL INFORMATION COLLECTED, MAINTAINED OR USED BY ESNAF CLUB AS WELL AS BY OUR SERVICE PROVIDERS. WE HAVE INSTITUTED STRICT POLICIES AND SECURITY MEASURES TO PROTECT THE INFORMATION YOU PROVIDE US. HOWEVER, WHILE WE TAKE ALL REASONABLE STEPS TO PROTECT YOUR PERSONAL INFORMATION FROM UNAUTHORIZED ACCESS, USE OR DISCLOSURE, YOU ACCEPT THAT NO INTERNET DATA TRANSMISSION CAN BE GUARANTEED TO BE SECURE FROM ACCESS BY UNINTENDED RECIPIENTS AND WILL NOT HOLD US RESPONSIBLE FOR ANY BREACH OF SECURITY UNLESS THIS IS DUE TO OUR NEGLIGENCE. THE USE OF YOUR PERSONAL DATA WILL BE KEPT TO A MINIMUM AND WILL NOT EXCEED THE PURPOSES FOR WHICH YOUR PERSONAL DATA WAS COLLECTED AND/OR PROCESSED. YOUR PERSONAL DATA SHALL BE STORED IN A WAY WHICH ALLOWS US TO IDENTIFY YOU FOR THE PERIOD NECESSARY FOR THE PURPOSES WHICH THE DATA WAS COLLECTED FOR AND SUBSEQUENTLY PROCESSED AND, IN ANY CASE, IN ACCORDANCE WITH APPLICABLE LAWS.

COOKIE POLICY

THE SITE USES AUTOMATIC SYSTEMS OF TRAFFIC DATA COLLECTION, SUCH AS COOKIES. WE USE COOKIES TO ASCERTAIN WHICH WEB PAGES ARE VISITED AND HOW OFTEN, TO GIVE YOU AN IMPROVED EXPERIENCE OF OUR WEBSITE. COOKIES DO NOT ENABLE US TO IDENTIFY YOU, BUT ARE USED TO RECORD INFORMATION ABOUT THE PAGES YOU HAVE VIEWED ON OUR WEBSITE, THE DATE AND TIME OF YOUR VISIT TO THE SITE, ETC. WE ARE ABLE TO READ THIS INFORMATION DURING YOUR SUBSEQUENT VISITS. YOU CAN DISABLE COOKIES IN YOUR WEB BROWSER. IF YOU DO NOT DISABLE YOUR COOKIES, YOU ACCEPT OUR COLLECTION AND STORAGE OF ANY OF YOUR PERSONAL INFORMATION SUCH COOKIES CONTAIN. INFORMATION AND DATA ARE GATHERED DIRECTLY AND AUTOMATICALLY BY THE SITE, NO ONE ELSE MAY GAIN ACCESS TO THE INFORMATION CONTAINED THEREIN. WE MAY UPDATE THESE TERMS AND CONDITIONS, THEREFORE WE ENCOURAGE YOU TO REGULARLY ACCESS THIS SECTION. IF YOU HAVE ANY COMMENTS OR QUERIES REGARDING OUR LEGAL TERMS AND CONDITIONS, PLEASE REACH US THROUGH OUR CONTACT PAGE.